Ask Us!

By Mobile Device

336.334.5419 or 888.245.0180 (ask for Reference)
Send a message to 265010. Start the message with our AIM screen name iminerva.
Ex: iminerva what are your hours?

Who is iMinerva?

The UNCG Libraries main chat service is operated by iMinerva, which includes the ROI Department and the Reference Interns (LIS graduate students). Additional specialized library chat services are offered by the Harold Schiffman Music Library and by Special Collections and University Archives

Ask Us! hours

Today, Sun., Mar. 18

Opens at 12:00 PM

Current Week

  • Mon., Mar. 19: Closes at 12:00 AM; Opens at 8:00 AM
  • Tue., Mar. 20: Closes at 12:00 AM; Opens at 8:00 AM
  • Wed., Mar. 21: Closes at 12:00 AM; Opens at 8:00 AM
  • Thu., Mar. 22: Closes at 12:00 AM; Opens at 8:00 AM
  • Fri., Mar. 23: Closes at 12:00 AM; 8:00 AM - 5:00 PM
  • Sat., Mar. 24: 10:00 AM - 5:00 PM

By E-Mail

For general reference email questions, contact Mark Schumacher at Most questions will be answered within 72 hours. For assistance with specific subject areas, see our Research Guides for the contact information for librarians by subject area, or call our Reference office at 336.334.5419.

In Person

The ROI Department is located on the first floor of Jackson Library.

Directions to the Libraries - Libraries Hours